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Privacy and Data Use PolicyThis Privacy and Data Use Policy ("Policy") outlines how we collect, use, protect, and share your personal information when you engage with our health consultation services. By completing the General Health Consultation Form or using our services, you agree to the terms and conditions set forth in this policy. We are committed to protecting your privacy and ensuring the security of your personal data.1. Information CollectionWe collect the following types of information:a. Personal Information
Full Name
Date of Birth
Gender
Contact Information (Email, Phone Number)
Emergency Contact Details
b. Health-Related Information
Medical History (e.g., past illnesses, surgeries, chronic conditions)
Current Symptoms or Concerns
Medications (prescribed and over-the-counter)
Allergies (food, medication, environmental)
Lifestyle Habits (diet, exercise, sleep, stress management)
Family Health History (if relevant)
c. Consultation-Related Information
Goals and expectations for the consultation (e.g., weight loss, energy boost)
Personal preferences and feedback about our services
Any other health-related information provided during the consultation process
We collect this information directly from you through forms, consultations, and interactions with our service providers.2. Use of InformationThe information we collect will be used for the following purposes:
Personalized Health Consultations: To provide health assessments and customized wellness recommendations based on your unique profile and goals.
Tailored Wellness Plans: To create individualized wellness plans that address your specific health needs, such as nutrition advice, fitness routines, and detox strategies.
Service Improvement: To enhance our services, improve the user experience, and develop new offerings based on client feedback and usage patterns.
Communication: To send you relevant updates, reminders, or promotional offers (if applicable). You can opt out of marketing communications at any time.
Compliance and Legal Obligations: To comply with relevant laws and regulations or to fulfill legal obligations such as reporting requirements.
3. Information SharingWe understand the importance of keeping your personal information private. We will not share your personal data with third parties except under the following circumstances:
With Your Consent: We may share your information with your explicit consent, such as when you request us to collaborate with healthcare providers.
Healthcare Professionals: If you request a referral to another professional or if sharing your information is necessary for your treatment or care (e.g., with a physician or therapist).
Legal Requirements: We may disclose your information if required by law, court order, or in response to valid requests by public authorities, such as a law enforcement agency.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of such changes through the appropriate channels.
4. Data SecurityWe take the security of your personal information seriously and use industry-standard security measures to protect it from unauthorized access, alteration, disclosure, or destruction. These measures include:
Encryption of sensitive data during transmission
Secure storage of data in compliance with industry standards
Regular security audits and updates
However, no system is entirely foolproof, and we cannot guarantee complete security. We advise you to take precautions when sharing personal information online.5. Data RetentionWe retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. After the retention period, we will securely delete or anonymize your data to prevent unauthorized access or use. Retention periods may vary depending on the type of data and the applicable legal or contractual requirements.6. Your RightsYou have the following rights concerning your personal information:
Right to Access: You can request a copy of the personal information we hold about you.
Right to Rectification: If you believe any of your personal information is inaccurate or incomplete, you can request that we correct it.
Right to Erasure (Right to be Forgotten): You can request that we delete your personal data, provided there is no legitimate reason for us to retain it.
Right to Restrict Processing: You can request that we limit the way we process your personal information under certain conditions.
Right to Data Portability: You may request to receive a copy of your personal data in a structured, commonly used, and machine-readable format.
Right to Withdraw Consent: If you have given us consent to use your information, you can withdraw that consent at any time.
To exercise any of these rights, please contact us using the contact details provided below.7. Cookies and Tracking TechnologiesWe may use cookies and similar tracking technologies to improve your experience on our website or services. Cookies are small files stored on your device that help us analyze website traffic, remember your preferences, and personalize your experience. You can control cookie settings through your browser preferences.8. Third-Party LinksOur website or services may contain links to third-party websites, products, or services. This Privacy and Data Use Policy applies only to information collected by us. We are not responsible for the privacy practices or content of third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.9. Children's PrivacyOur Services are not intended for children under the age of 18, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal data from a child, we will take steps to delete that information as soon as possible.10. Changes to this PolicyWe reserve the right to update this Privacy and Data Use Policy at any time to reflect changes in our practices, legal obligations, or for other operational reasons. We will notify you of any significant changes by posting the updated policy on our website or through other communication channels. The updated policy will be effective as of the date it is posted.11. Contact UsIf you have any questions, concerns, or requests regarding this Privacy and Data Use Policy or how your data is handled, please contact us at:
Email: health@ghwclinic.com
By using our services, submitting the General Health Consultation Form, or otherwise providing us with your personal information, you acknowledge that you have read, understood, and agreed to the terms of this Privacy and Data Use Policy.